Terms Of Service

 

 

Welcome to Excl Networks


These terms and conditions outline the rules and regulations for the use of our Website and Services.
By accepting this quote we assume you accept these terms and conditions in full. Do not continue to use Excl Networks’s website or services if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of . Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Billing and Quotes


Quotes are given to the client as an estimate for the cost of the work but is in no way a binding agreement to complete the assigned task within the said quote. When a quote is granted it is valid for 7 days and maybe extended as per the discretion of us.
For work to start the client must provide 50% (fifty percent) upfront unless specifically stated otherwise by senior management.
Payment must be complete through the Invoicing software using a credit card or other payment methods that are offered. These payment methods are subject to change and it is the responsibility of the client to ensure that the proper payment method is provided and is active.
All final payment must be received before any code or website goes ‘live’ (meaning publishing to the open internet or profiting off of the project)
Any additional expenses will be passed on to the client only with prior permission. If an unforeseen cost arises the prohibits completion of the project that the client is unable to pay we do not guarantee refunds of any kind.

Development Process


Our developers will work with you to make sure the project that is requested turns out the way that you envisioned. However, adding more features may incur additional fees and increased time frames. Failure to respond to questions in a timely manner may also delay the completion of the project. After the final payment is received or when all of the requested features are complete you agree that the product that you received is complete and no additional changes will be accommodated.

Time Estimates


Estimations provided by our staff are only estimations and are not a guarantee. Adding features or other services may result in longer completion times for existing services.

Copyright


All designs and code created by Excl Networks is our intellectual property unless specifically stated before the project begins development. We may use stock photos or other assets that are bound to a company license meaning that if you were to take the design off of Excl Network’s servers you are responsible for purchasing said licenses. If the Intelectual property of the code or design is not granted we will grant you a temporary non-transferable license to use our intellectual property as long as you do not sell or transfer the license code or designs.

Late Fees


Any late payments after 5 days of the original due date will have a 25% late fee and termination of services added to the bill and after 2 weeks (14 days) from the original due date, all services and files will be deleted. We are not responsible for any loss of data or revenue due to service suspension. Suspension of services does not relieve any obligation from the client to pay the bill.

Cancelation


Cancelation is allowed at any time and can be completed by emailing [email protected] partial or full refunds will not be granted. After services are completed all services are non-refundable. Attempting to cancel transactions via your bank will result in immediate termination of your services. Failure to pay invoices on time will result in termination of services after 5 days and deletion of all site information 14 days after the missed invoice.

Domains & Other Assets


Domains and other assets such as licenses or stock photography may be purchased by Excl Networks on behalf of the client however after the termination of services it is the client’s responsibility to renew or transfer said assets.

Liability


Excl Networks hereby excludes itself, its Employees and or Agents from all and any liability from:
• Loss or damage caused by any inaccuracy;
• Loss or damage caused by omission;
• Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
• Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
The entire liability of Excl Networks to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to t

Outages and Maintenance


We are not responsible for any inconvenience or loss of revenue due to outages or Maintenance. If maintenance or and outages last for more than 24 hours then your account will be automatically reimbursed for hosting. Routine maintenance will be announced 3 days in advance via the email we have on file.