How does Reputation Management work?


Feedback management

The purpose of online reputation management is not to deceive, after all, it would be unrealistic for a company never to have a complaint; Instead, our goal is to strike a balance by highlighting the positive aspects of a client's reputation. We use the latest technologies to establish a review-requesting strategy on the website. This is done with:

  • check Social listening
  • check Third-party website monitoring
  • check Management of customer reviews
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Review cards

These cards comprise a QR code to the review-requesting page and a coupon that makes your clients give a review based on the principle of human psychology.

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    Share reviews

    We post your positive reviews automatically to your social media and website. We utilize the insight to customize an effective strategy for removing threats and building a brand that puts you in control.


    Review analysis

    Excl Networks aims to ensure that the information presented first is positive. Clients with good experiences are redirected to a review form. Clients with bad experiences are redirected to an internal feedback form.

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    Schedule a meeting

    Attract new customers, and improve or repair your business's online reputation with the help of our expert online reputation management team.

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    Review filtering

    After the customer has scanned the QR code and indicated whether they had a positive or negative experience. We then direct them to either a private feedback form or the review site of your choice.

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    Public Reviews

    If the customer indicated that they had a positive experience we direct them to a public review site to submit their review


    Private Feedback

    If a customer did not have a positive experience then we direct them to a private feedback form.

    Schedule a Meeting

    Our team is made up of a group of experts that have vast experience in helping you create a high-quality custom video. They are always available and ever-ready to serve your brand.

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